This Privacy Notice explains how we at Moorhall Farm Self Catering use any personal information we collect about you.
What information we collect about you
When you make a booking with us we collect the names of all the guests who will be staying, the Home address, email address and telephone number of the person making the booking.
How we use the information we hold on you
We use your home address as a back up correspondence should email fail to work.
We will use your email address to send you confirmation of the booking.
After your stay you will receive an automatic email from our booking system asking you to fill in a feedback form.
We will not use your telephone number to contact you unless it for an emergency and/or we have been unable to contact you by email.
How is your data stored
All of the personal details, as part of the booking process, is stored securely on a third party system, Freetobook. Neither we nor Freetobook will share your information with any third party unless there is a legal reason for doing so.
We usually send one email a year, at Christmas. The distribution list is managed by a secure third party, Mailchimp. You may change your preferences or unsubscribe via Mailchimp at any time. Neither we nor Mailchimp will pass your details onto any third party
We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration form on arrival.
For commonwealth guests;
For non commonwealth guests;
We will keep these forms safely in a locked filing cabinet. We are required to keep these registration forms for a year and show them to a police officer if they request to see them. We will destroy these forms 12 months after your stay.
Access to your information
You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at firstname.lastname@example.org
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
On this website we use the following cookies to enable Google Analytics to function:
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Where enquiries are submitted to us via the website we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide.
We will not share your details with any third party without your prior consent.